Terms of Service
By using our services, you agree to the following terms and conditions:
1. Services Provided
Elani Coetzer Creative Branding & Design Studio specializes in creative branding and design services, including but not limited to logo design, brand identity, web design, print design, photography, videography, social media design, and other related services. Your project proposal or agreement will outline specific details of the services provided.
2. Client Responsibilities
To ensure the successful completion of your project, you agree to:
-
Provide all necessary information and materials for the design process.
-
Respond to feedback requests and review designs in a timely manner.
-
Approve design concepts and revisions within agreed-upon timelines.
-
Pay for services according to the agreed payment schedule.
3. Payment Terms
A deposit of 50% of the total project cost is required to initiate work. The remaining balance is due upon completion or as outlined in your project agreement. Payments must be made promptly to avoid delays in the project timeline.
4. Ownership and Rights
Upon full payment, you will receive full ownership of the final design files. Elani Coetzer Creative Branding & Design Studio retains the right to use completed work in our portfolio, promotional materials, and on our website unless otherwise agreed in writing.
5. Revisions
Two rounds of revisions are included in the initial project cost. Additional revisions may incur extra charges. All revision requests must be submitted in writing.
6. Confidentiality
We respect the confidentiality of all client information. Any materials shared with us for the purpose of creating designs will not be disclosed to third parties without your consent except as required by law.
7. Project Timeline
Project timelines are estimated based on the scope of work and your responsiveness. Delays in feedback or the provision of necessary materials may impact the timeline.
8. Termination
Either party may terminate the project at any time. In the event of termination, the client agrees to pay for any work completed up to that point. Elani Coetzer Creative Branding & Design Studio reserves the right to terminate a project in cases of non-compliance with these terms or non-payment.
9. Limitation of Liability
Elani Coetzer Creative Branding & Design Studio is not responsible for any indirect, special, or consequential damages arising from the use or inability to use the design work provided.
10. Modifications to the Terms
Elani Coetzer Creative Branding & Design Studio reserves the right to modify these Terms of Service at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us.